L1 Desktop Engineer
L1 Desktop Engineer
Location
D01 Cecil, Marina, People’s Park, Raffles Place
Job Type
Full-time
Experience
Mid
Category
General
Salary
$2,800 - $3,500
Posted
1 day ago
Expires
Jun 14, 2026
Views
1
Job Details
Vacancies
1 position
Experience Required
No experience required
Job Description
- Perform End User Support – Client Management
- Perform troubleshooting for client platform related problems.
- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Perform service request related to client platforms.
- Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
- Involve in client platform implementation/upgrade project.
- Perform follow-up with vendor on replacement of hardware.
- Perform asset management & update asset records.
- Perform user account management (eg. Create password, reset & delete)
- Perform local server administration to facilitate software distribution & patch management service.
- Manage client platform implementation / upgrade project.
- Ensure deliverables meet service level requirement. Propose and implement action plan when required.
- Established facility management standards/best practices to ensure operation consistency across project / facility management teams.
- Submit progress reports
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Quality: 80%
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80%
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ITCAN PTE. LIMITED
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