1. RESPONSIBILITY

• Manage high-value, multi-million-dollar accounts by building strong relationships with key decision-makers, including managers and C-level executives, in top-tier organizations.
• Drive growth through strategic upselling by identifying opportunities to expand existing customer partnerships, maximizing value for both clients and the business.
• Be the primary point of contact to onboard new clients after signing the contract.
• Communicate clearly the progress to internal and external stakeholders.
• Participate in RFP, RFI, RFQ, Tenders…
• Negotiating all contracts with the clients and partners.
• Manage customer and partner data on the CRM system.
• Prepare weekly and monthly reports.
• Other tasks assigned.

2. REQUIREMENTS

• Proven account management or other relevant experience (05+ years).
• Proven ability to communicate, present, and influence effectively at all levels.
• Proven ability to manage multiple accounts while paying strict attention to detail.
• Excellent listening, negotiation, time management, and problem-solving skills.
• Fluent in both spoken and written English.
• Hard-working and self-accountable.
• Experience with Ecommerce projects is a plus.