Responsibilities:

Project Delivery & Execution

• Ensure project deliverables on the technical kickoff, planning, execution monitoring and closure for assigned projects deployments.
• Install, configure, hardening, verification and commission servers, storage, network devices, operating systems, application software and management tools.
• Oversee the day-to-day operation of the servers, networks, related infrastructure and services.
• Monitor, troubleshoot and remediate issues impacting the operation of the installed systems and infrastructure to ensure the highest level of service availability.
• Maintain quality documentation on area of responsibility.
• Work on activity planning and implementation for new setup.
• Develop and/or review technical solutions in support of pre-sales/deal pursuit, as needed.

Stakeholder Communication

• Maintain strong relationships with sales, presales, engineering, vendors, and customer stakeholders.
• Provide structured and timely reporting to both internal and external stakeholders.
• Lead UAT and final sign-off discussions with customers.

Technical Oversight (in collaboration with engineers)

• Oversee high-level design (HLD) and low-level design (LLD) reviews.
• Participate in MOP review, testing, and commissioning processes.
• Ensure documentation handover and operational readiness.

Compliance & Standards

• Ensure adherence to ISO9001 and ISO45001 processes.
• Maintain quality and timely milestones for project scope of work.

Requirements:

Education & Certification

• Degree in Computing, Computer Science/Engineering or IT.
• Relevant technical and professional certifications are preferred (or working towards it).

Technical Knowledge

• Hands-on experience with system infrastructure technologies:
• Operating Systems:
• Windows Server (AD, DNS, DHCP, GPO)
• Linux distributions (RHEL, CentOS, Ubuntu)
• Virtualization & Compute
• VMware vSphere/ESXi, vCenter
• Microsoft Hyper-V
• KVM
• Cloud and Hybrid Infrastructure
• Azure / AWS / Google Cloud basics
• Cloud VM deployment, storage, networking
• Identity management (Azure AD, IAM)
• Hybrid cloud integration & migration concepts
• Storage Technologies:
• SAN, NAS, DAS concepts
• Storage arrays (HPE, Dell EMC, NetApp, etc.)
• RAID levels, LUN provisioning, zoning & masking
• iSCSI, Fibre Channel
• Backup & Recovery
• Backup software (Veeam, Commvault, Veritas, etc.)
• Backup policies & retention strategies
• Disaster recovery planning and testing
• Replication & failover technologies
• Added advance in experience with network infrastructure technologies: IP networking, routing (OSPF, BGP, MPLS), switching (STP/RSTP, VLAN), Wi-Fi, and QoS.
• Added advance in experience managing network/security appliance deployments (Firewalls, IPSec, VPNs, Load Balancers, IPAM, DNS, PAM, DDoS, etc).
• Experience on automation scripting (PowerShell, Bash scripting and Infrastructure automation tools Ansible, Terraform— good to have)
• Familiarity with UAT, MOP, and network documentation standards.

Tools & Methodologies

• Familiar with PM tools: MS Project, Excel, Visio, Google Workspace.
• Exposure to automation or generative AI is a plus.

Soft Skills

• Strong stakeholder engagement and negotiation skills.
• Problem-solving & analytical thinking.
• Communication skill to to explain technical concepts to non-technical stakeholders.
• Ability to manage multiple projects deliverables, while prioritizing on urgency and milestones.
• Comfortable working outside office hours when required.

• Proven delivery track record for telcos, government agencies, or enterprise customers.
• Experience in full start to closure project delivery.
• Familiarity with project commercials.