Responsibilities:

• Maintain and support applications for AT Automation Host, AT Mfg Applications, Data Collection and Process Control Systems on a world-wide basis. This software consists of internal Micron applications and third-party vendor applications.

• Collaborate on worldwide Host Automation Framework Team and Agile Team for automation development, operation support and provide software used to stage product and enforce business rule.

• Work closely with customers to understand their needs and make suggestions to resolve production and process issues.

• Train customers to use the applications, tools, and utilities required to sustain all software related to the Automation Host Applications.

• Troubleshoot applications that do not perform as expected on a real-time basis.

• Provide technical support and input with internal customers or third-party software providers as needed for problem identification and resolution.

• Create application documents and test changes in accordance with business rules to ensure smooth release of changes to production.

• Track and report indices to monitor systems performance and highlight abnormalities or make recommendations to improve the situation.

• Participate and work with other teams to integrate business rules between systems.

• Establish and maintain effective relationships with customers, developers and infrastructure groups across all sites.

• Communicate timely status to the customers, team and managers.

• Participate in 24x7 on-call rotation, adhere to ITSM Processes and execute escalation processes as required.

Requirements:

• Bachelor’s Degree in Computer Science/Engineering OR Bachelor’s Degree in Mechanical/Electrical/Electronics/Mechatronics Engineering

• Understanding and some level of exposure in any Programming language.

• Understanding of middleware and messaging concepts

• Understanding of Machine Communication protocols such as SECS/GEM is preferred

• Knowledge of Agile/Scrum methodologies and practices is preferred.

• Good Problem-solving and Critical thinking skills

• Embody Micron’s core values: 

People – Respect, develop, and empower others 

Innovation – Drive continuous improvement and breakthrough thinking 

Tenacity – Show grit and determination 

Collaboration – Build trust and foster teamwork 

Customer Focus – Deliver excellence and value