Responsibilities

• Respond to and manage urgent email requests, incidents, and stakeholder inquiries in a timely manner.
• Review, assess, and process security-related email advisories, and maintain/update the corresponding tracking registers.
• Perform daily health checks of the SolarWinds Security Event Manager (SEM) platform to verify system availability,log collection status, and log ingestion integrity.
• Conduct bi-weekly Symantec endpoint client updates, including deployment verification, status monitoring, and issue resolution as required.
• Generate and submit the monthly ABLR report in Microsoft Excel format, including log review, event analysis, anomaly investigation, and supporting justifications for identified exceptions.
• Coordinate, prepare, and provide support for the Annual Source Code Review Audit, including the compilation of required evidence and documentation.
• Coordinate, prepare, and provide support for the Annual Vulnerability Assessment (VA) Audit, including audit readiness activities and evidence gathering.
• Coordinate, prepare, and provide support for the Annual Risk Assessment Audit, including documentation review and stakeholder engagement.
• Support, fulfil, audit and compliance documentation, including but not limited to Internal Audits, IM8 Audits, System Compliance Checks, and CSA Audits.

Provide troubleshooting, incident investigation, and remediation support for security platforms and tools, including:

o             SEM log ingestion and log flow issues;

o             Log retention and storage management issues, including unexpected log purges;

o             ABLR reporting enhancements and fine-tuning in collaboration with vendors.

• Plan, implement, and deploy Multi-Factor Authentication (MFA) solutions, including YubiKey integration and user onboarding activities.
• Manage LISA onboarding activities in accordance with LTA requirements, standards, and procedures.