Responsibilities

1. Account & Stakeholder Leadership

• Serve as senior interface to customers and internal executives.

• Chair or co‑chair steering and programme governance forums, ensuring clear decisions, explicit ownership, controlled escalation 

• Manage misalignment between stakeholders with different priorities (e.g. governance vs operations) and drive resolution at the correct level.

2. Delivery Intervention & Stabilisation (Critical)

• Actively intervene in delivery when execution quality is weak, specifically: 

  • Reframing priorities and critical path

  • Improving decision clarity

  • Enforcing action discipline

• Work side‑by‑side with PMs to: 

  • Improve meeting quality

  • Upgrade steering presentations and minutes

  • Strengthen follow‑up discipline

• Accountable for raising execution capability.

3. Project Manager Uplift & Governance

• Provide coaching to PMs on issue framing, situation awareness, dependency management, risk‑based prioritisation, stakeholder communication, cost control.

• Establish minimum execution standards, eg: Action logs, Steering decks, Decision tracking.

• Intervene decisively when performance creates material delivery risk.

4. Vendor & Dependency Management

• Manage high‑risk third‑party dependencies that affect milestones.

• Manage vendor escalation, deadlock resolution, contractual or commercial leverage decisions

• Provide guidance on vendor management

5. Programme Governance & Commercial Control

• Own programme‑level: Delivery confidence, Financial outcomes, Change control discipline

• Ensure governance exists to enable high quality execution.

• Protect contractual position while maintaining workable stakeholder relationships.

Requirements

• 15+ years of relevant project / programme delivery experience, with at least 5 years in a Project Director / Programme Lead or equivalent senior role. PMP certification or equivalent preferred.

• Proven leadership of large, complex, multi‑stakeholder programmes (public sector, regulated environments, or mission‑critical systems strongly preferred) on time, within budget, and in compliance with legal requirements.

• Strong leadership and management skills

• Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels, including legal teams and clients.

• Experience in financial management, resource allocation, and risk management within project environments.

• Demonstrates structured and credible leadership under delivery pressure, with the ability to thrive in fast‑paced environments while consistently driving results and continuous improvement.

Licence no: 12C6060