ABOUT TOLARAM

Tolaram is a Singapore enterprise focused on investing in emerging market opportunities that propel growth and elevate communities. Since 1948, we have grown into a conglomerate that spans Asia, Africa, Europe. We build trusted brands in consumer goods, fintech, infrastructure and industrials. Our global partners include Indofood, Arla, Kellanova, Colgate-Palmolive and Diageo.

We are committed to responsible stewardship and seamlessly integrate with local communities wherever we operate. Our stakeholders share a vision of building a business that continuously extends its reach while positively impacting those around us. Tolaram celebrated its 75th year in 2023.

Job Responsibilities:

1. Desktop & End-User Support

• Perform End User Support – Client Management
• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
• Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Perform follow-up with vendor on replacement of hardware.
• Perform asset management & update asset records.
• Perform user account management (eg. Create password, reset & delete)
• Perform local server administration to facilitate software distribution & patch management service.
• Manage client platform implementation / upgrade project.
• Ensure deliverables meet service level requirement.
• Propose and implement action plan when required.
• Established facility management standards/best practices to ensure operation consistency across project / facility management teams.
• Provide support for meeting room video conferencing systems (Zoom / Microsoft Teams / Webex).
• Assist users with meeting setup, audio/video troubleshooting, and screen sharing issues.
• Ensure meeting room equipment (camera, microphone, display) is functioning properly.
• Submit progress reports

2. Network & Internet Troubleshooting

• Assist in troubleshooting internet connectivity issues (LAN/WiFi).
• Support basic network tasks such as IP configuration, DNS issues, and connectivity checks.

Skills and Attributes:

• Candidate with minimum Higher Nitec, Diploma Certification in Computer/Electronic Engineering or equivalent discipline
• Preferably with 1 or more years related experience in Technology Administration. Some network knowledge will be an advantage
• Computer literacy in MS Office
• Proficiency in Technology will be added advantage
• Independent, resourceful, result-oriented individuals with a "can-do" attitude

Preferred Skills / Learning Opportunities:

• Basic knowledge of Windows OS, networking, and hardware troubleshooting.
• Exposure to Microsoft 365 / Active Directory is an advantage.
• Good communication and problem-solving skills.
• Opportunity to gain experience in enterprise IT environment.

To apply, please write to [email protected] with the subject ‘Application for IT Intern 2026’. Shortlisted candidates will be contacted with the next steps.