Company Overview / Employee Value Proposition

OJJ Foods, a FairPrice Group subsidiary, is a leading processor and distributor of chilled and frozen pork in Singapore. We supply bulk and consumer packs to supermarkets, restaurants, hawker, and wet market stalls, committed to quality and safety with FSSC 22000 and bizSAFE Level 3 certifications.

Job Summary

Support the rollout and integration of enterprise systems to enhance operational efficiency, provide troubleshooting, document workflows, and contribute to process automation and performance monitoring.

Responsibilities

• Support system stabilization and drive user adoption during the ZOLO rollout to ensure smooth transition and operational continuity
• Assist in integrating ZOLO with EPICOR by validating data and managing scheduled synchronization to maintain data accuracy
• Document system workflows, data flows, and interface dependencies to enhance process clarity and support knowledge sharing
• Provide first-level troubleshooting support and track system issues to resolution, minimizing operational disruptions
• Map and analyze end-to-end order fulfillment processes to identify and recommend automation opportunities for efficiency gains
• Develop Standard Operating Procedures (SOPs), user guides, and structured workflow documentation to support user training and compliance
• Participate in User Acceptance Testing (UAT) and consolidate user feedback to drive continuous system improvements
• Prepare operational reports and dashboards to support performance monitoring and informed decision-making

Education

• Diploma or undergraduate qualification in Information Technology or related discipline

Why Join Us?

• Hands-on learning with enterprise systems
• Mentorship and career growth opportunities
• Opportunity to make a real impact on business operations
• Collaborative, multicultural work environment