• Implemented and maintained Microsoft cloud services (Azure AD, O365, Exchange Online, Intune, Teams) to support secure IT environments

• Administered network security systems (Fortinet Firewall, VPN) and supported infrastructure configuration in compliance with security standards

• Oversaw user account management and access control, including onboarding/offboarding and governance of access rights

• Supported IT procurement, new site setup, and infrastructure deployment, aligning network and end-user requirements

• Provided end-user IT support, asset management, and audit support, ensuring timely issue resolution and compliance with IT policies

Requirments

• Diploma or Degree in IT, Computer Science, or related field

• At least 3 years’ experience in IT infrastructure (on-premise/cloud) and service desk support

• ITIL and/or cybersecurity certifications are advantageous