My client is an expert in automation with over 30 years experience. It is a major producer of machinery and automation systems.

Work Location: Woodlands

The IT Support Specialist will provide technical assistance, maintain IT systems, and ensure smooth operations across hardware, software, and network environments. The role involves both frontline support and proactive management of IT infrastructure, including business application development and workflow automation.

Job Description:

• Help Desk Support
• Software Installation & Configuration
• Hardware Support
• Network Support
• User Account Management
• Security & Virus Protection
• Data Backup & Recovery
• Mobile Device Support
• Remote Support
• IT Asset Management
• Documentation
• Training & User Education
• Vendor Management
• Compliance & Policy Adherence
• Continuous Improvement
• Business Application Support & Development
• Process Automation

Requirements

• Strong knowledge of hardware, software, and networking fundamentals.
• Experience with help desk systems and remote support tools.
• Preferably with 2 years’ relevant work experience.
• Familiarity with IT security practices and compliance standards.
• Hands-on experience with Zoho applications (CRM, Desk, Projects, Creator, People) and ability to build portals/workflows.
• Exposure to other enterprise software (Microsoft 365, Google Workspace, ERP systems).
• Ability to install, configure, and troubleshoot business applications across desktop and mobile platforms.
• Excellent problem-solving and communication skills.
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional, ITIL Foundation, Zoho certifications) are a plus.

We regret that only shortlisted candidates will be notified.

EA Personnel: Linda Lim| EA Personnel No: R1221302 | EA License No:02C4944 | DID 6950 9752