·        Must have more than 2 years of experience as a business analyst in IT/software projects, including requirement gathering and stakeholder management.

· Must have experience in requirements engineering for Microsoft Dynamics CRM or similar.

·        Good to have IIBA certifications (ECBA, CCBA, CBAP, or PMI-PBA).

· Good to have an entry-level project management certification.

·        Good to have working experience in Government of Singapore projects.

·        Good to have experience with data visualization tools (Power BI, Tableau) and scripting (Python/R).

·        Good to have proficiency in technical skills like SQL, Excel, BPMN/UML modeling, and SDLC methodologies (Agile/Waterfall).

·        Mustpossess strong communication skills