Responsibilities:

• Maintain service items inventory control and order parts
• Preparation and coordination IT Engineers schedules for on-site/ outsource/ inhouse projects & backfills purpose on daily basis
• Liaising with Sales Dept & IT Dept closely on after sales matters
• Handle incoming calls and enquires from corporate customers
• Answer email correspondence in a prompt and efficient manner
• Maintain proper records for billing purpose
• Maintain neat and timely update on the service form inputs to our system
• Preferably with IT knowledge
• Any ad hoc requirements by the Manager

Requirements:

• Minimum Diploma or Certificate in IT/Computer or related studies
• Preferably with at least 1-2 Years of working experience in related field
• Good communication skills and able to work independently
• Comfortable with dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service oriented
• Enjoying interacting and communicating with people, and maintain good rapport with our in-house dept, suppliers and end-users
• Proficient in MS Office

Others:

• 5 Days work week (Mon to Fri. 9am to 6.30pm)
• Location: Kaki Bukit
• Annual Leave, Medical Benefits, Staff Insurance