We are seeking a skilled and proactive Infrastructure Engineer to manage, support, and maintain the IT infrastructure environment. The ideal candidate will have strong hands-on technical expertise, excellent troubleshooting skills, and the ability to operate in mission-critical 24/7 environments while ensuring compliance with security and regulatory standards.

Responsibilities

• Manage, monitor, and maintain servers, virtualization platforms, storage devices, firewalls, and related infrastructure.
• Install, configure, and maintain operating systems (Windows Server, RHEL) and system management tools.
• Perform system upgrades, patch management, capacity planning, and performance tuning.
• Manage and monitor backup, recovery, and replication activities to ensure data integrity and availability.
• Perform infrastructure security hardening and testing based on CIS benchmarks and Singapore Government security standards.
• Manage access controls and user accounts in line with IT security policies.
• Support compliance with IT governance, audit, and regulatory requirements.
• Participate in disaster recovery planning, testing, and execution.
• Participate in the design, setup, and implementation of new infrastructure solutions and enhancements.
• Collaborate with vendors, service providers, and internal IT teams to resolve infrastructure issues and deliver reliable solutions.
• Support infrastructure-related documentation, capacity planning, and audit activities.
• Test, stage, and deploy OS patches, firmware updates, and hardware upgrades.
• Apply change management best practices for controlled deployment of updates and enhancements.
• Support and maintain enterprise-grade hardware: Dell servers, Cisco switches, FortiGate firewalls, UPS, and Dell EMC storage.
• Manage and monitor virtualization platforms (VMware, OpenShift/Kubernetes) and infrastructure monitoring tools (Grafana, Prometheus).
• Ensure high availability and reliability of infrastructure components across environments (production, staging, development).
• Maintain up-to-date SOPs, infrastructure diagrams, maintenance logs, and change records.
• Generate reports on performance, capacity, and preventive maintenance activities.
• Identify opportunities for automation and reliability improvements to strengthen infrastructure resilience.

Requirements

• Diploma / Bachelor’s Degree in Computer Science, Information Technology, or equivalent.
• Relevant certifications (preferred but not mandatory):
  MCSE / Microsoft Certified Solutions Expert
  RHCSA / RHCE (Red Hat)
  VMware VCP
  ITIL Foundation

Experience & Skills

• At least 3–5 years of experience in infrastructure administration and support.
• Strong knowledge of Windows Server, RHEL, VMware, and enterprise hardware (servers, storage, networking).
• Hands-on experience with backup and recovery tools, firewalls, and system monitoring platforms.
• Familiarity with container platforms (OpenShift/Kubernetes), DevOps tools (Ansible, GitLab), and monitoring tools (Grafana, Prometheus).
• Working knowledge of ITIL processes (incident, change, and problem management).
• Experience in pre-sales or tender preparation will be an added advantage.
• Candidate should be open and willing to learn about system, application, and middleware layers including configuration, deployment, and troubleshooting of integrations.

Soft Skills

• Strong analytical and troubleshooting skills.
• Positive attitude, initiative, and passion for operational excellence.
• Good communication and teamwork skills.
• Able to work independently and under pressure.

If you are keen, please email your updated resume to [email protected]

EA License no. 14C7275/Registration no. R1434860

Please take note that only shortlisted candidate will be contacted. Thank you.