Weare seeking an experienced Identity and Access Management (IAM) OperationsEngineer to support and enhance our enterprise identity platform. This rolefocuses on the day-to-day operations, administration, and continuousimprovement of IAM services across cloud and enterprise environments. The idealcandidate has strong hands-on experience with Microsoft Entra ID andAWS IAM Identity Center, and works closely with security, infrastructure,and application teams to ensure secure and seamless access for users.

Responsibilities:

Identity Platform Management

·       Operate,administer, and support enterprise IAM platforms, including Microsoft Entra IDand AWS IAM Identity Center

·       Supportauthentication and authorization mechanisms such as SSO, MFA, conditionalaccess, and federation

·       Implementand maintain IAM policies, standards, and operational procedures

·       IntegrateIAM solutions with cloud services, SaaS applications, and on-prem systems

·       Performaccess reviews, audits, and compliance-related activities

·       Participatein IAM platform upgrades and enhancements during weekend maintenance window

User Support & Operations

·       ProvideLevel 2 / Level 3 support for incidents and service requests

·       Monitorsystem performance and infrastructure health to ensure availability and optimaloperation

IT Service Management

·       UnderstandsITIL processes for Incident, Problem, Change Management

·       Createand update tickets with detailed documentation and resolution steps

·       MaintainSLAs and ensure timely ticket resolution

Documentation & Knowledge Management

·       Createand maintain technical documentation, knowledge articles, and standardoperating procedures (SOPs)

·       Maintainrunbooks for common operational tasks

Required skills and qualifications

·       Singaporeansonly

·       Adegree in Computer Science, Information Technology, IT Security or a relatedfield with at least 2-4 years of work experience

·       Atleast one year of hands-on experience in IAM or identity-related operations

·       Strongpractical experience with:

a.     Microsoft Entra ID (Azure AD) – users,groups, conditional access, MFA, SSO, enterprise applications

b.     AWS IAM Identity Center – permissionsets, account assignments, and federation

·       Solidunderstanding of identity concepts: authentication, authorization, RBAC, leastprivilege, federation

·       Experiencewith IAM-related protocols such as SAML 2.0, OAuth 2.0, OpenID Connect

·       Familiaritywith cloud environments and security best practices

·       Strongtroubleshooting and problem-solving skills

·       Abilityto work effectively with cross-functional technical and business teams

·       Gooddocumentation and communication skills

Preferred skills and qualifications:

·       Experiencesupporting hybrid identity environments (on-prem AD + cloud)

·       Relevantcertifications e.g. Microsoft Certified: Identity and Access AdministratorAssociate

Please share your CV to [email protected]