We are looking for a proactive and organized HR & Admin Executive to support our HR administration and the Pass-It-On (PIO) program. This role is part of the Corporate Services team and plays a role in ensuring smooth people operations while contributing to a meaningful community initiative.

If you enjoy supporting people and serving with purpose in a ministry, we would love to hear from you.

KEY RESPONSIBILITIES

A. Human Resource Administration

• Maintain and update HR records, including personnel files, leave records, and employee databases (physical and digital).
• Provide frontline support to staff on HR system usage and HR-related queries.
• Assist with payroll administration and ensuring documentation is complete and accurate.
• Support in recruitment processes, including interview scheduling and document management.
• Support in coordinating staff engagement activities, training sessions, and employee surveys.

B. Pass-It-On Program Administration

Pass-It-On (PIO) is a project initiated by Central Singapore CDC and managed by The Helping Hand. The program gives unwanted but usable items a second life by connecting members of the public with social workers from Social Service Agencies through a web-based platform, to support individuals and families in need. Responsibilities include:

• Support the day-to-day operations of the PIO platform to ensure smooth functionality and a positive user experience.
• Respond to and manage enquiries from donors and social workers.
• Support initiatives to increase platform usage and improve matching rates.
• Track project KPIs and prepare reports required by CDC.
• Coordinate with internal teams and external stakeholders to support program objectives and continuous improvement.

REQUIREMENTS

• Diploma in Business Administration, Human Resources, or a related field.
• At least 2 years of relevant administrative experience.
• Good written and verbal communication skills.
• Proactive, organized, and able to work independently while collaborating well with others.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• High level of discretion and professionalism in handling confidential information.
• Experience in the social service sector and/or use of HR systems will be an advantage.