Night Hospitality Operations Coordinator to oversee overnight operations, ensuring seamless guest experiences while supporting culinary, administrative, and event functions. This role is ideal for an individual who thrives in a fast-paced hospitality environment and can confidently manage multiple responsibilities during night shifts.

KeyResponsibilities

Guest &In-Room Dining Operations

• Manage overnight guest requests and provide exceptional service
• Prepare, coordinate, and deliver in-room dining orders efficiently
• Ensure food quality, presentation, and timely service
• Build rapport with guests to enhance satisfaction and loyalty

Culinary& Food Preparation

• Prepare late-night menu offerings according to company standards
• Maintain kitchen cleanliness, food safety, and hygiene compliance
• Monitor inventory, stock levels, and ingredient readiness
• Support menu improvements and operational efficiency

AdministrativeSupport

• Handle overnight reporting, documentation, and shift handovers
• Monitor reservations, guest communications, and internal coordination
• Assist with scheduling, stock reporting, and operational records
• Support management with business and operational tasks

EventCoordination

• Assist with event logistics, setup, and operational support
• Coordinate guest requirements for overnight or early-morning functions
• Liaise with internal teams to ensure smooth event execution
• Help maintain strong client and guest relationships

Operations & Revenue Support

• Upsell services, menu items, and guest experiences
• Support sales growth through operational excellence
• Identify process improvements for efficiency and profitability
• Ensure smooth overnight operations with minimal supervision

Requirements

• Experience in hospitality, food service, hotel operations, or related fields
• Strong multitasking and organizational skills
• Ability to work independently during overnight shifts
• Culinary skills or food preparation experience preferred
• Excellent guest service and communication abilities
• Administrative and event coordination experience is an advantage

Required Certifications

• Basic Food Hygiene Certification (WSQ Food Safety Course Level 1)
• Food Handler Certification as required by the Singapore Food Agency (SFA)
• Workplace Safety & Health awareness compliance

PreferredQualifications

• Additional WSQ hospitality or customer service certifications
• First Aid certification (advantageous)
• Experience with POS systems, reservation platforms, or hotel operations software

Preferred Qualities

• Self-motivated and proactive
• Reliable and adaptable
• Strong problem-solving skills
• Detail-oriented with leadership potential
• Passion for hospitality and guest satisfaction

Shift Details

• Overnight/ Night Shift