Location
Premium Lifestyle Mall

Job Summary:
The HNW Centre Executive will be primarily responsible for the end-to-end operations, coordination, and client experience of our High Net Worth (HNW) Centre.

This role is to ensure that the centre operates seamlessly within mall-designated hours, delivers private banking–level standards, and supports both corporate and agency-led activities.

Key Responsibilities:

1.     Centre Operations Management

• Ensure the centre is operational during designated mall operating hours
• Manage daily opening and closing readiness of the centre
• Ensure the overall environment, professionalism, and service standards reflect a premium private banking experience

2. Events & Activities Coordination

• Assist to coordinate all corporate and agency events held at the centre
• Liaise with vendors and internal support teams to ensure smooth event delivery
• Oversee event day operations including guest flow, room readiness, and on-site coordination

3. Meeting Room & Booking Oversight

• Ensure that meeting room bookings are properly managed and executed
• Ensure well-coordinated room reservations to ensure optimal utilisation and no booking conflicts
• Ensure all meeting rooms are prepared and presented professionally prior to each session.

4. Client & Guest Experience Management

• Personally usher guests, clients, and candidates into the holding area or meeting rooms when required
• Ensure every guest experiences a seamless, warm, and professional welcome

Requirements & Attributes:

• Minimum 1–2 years of relevant experience in hospitality, customer service, luxury retail, or lifestyle services
• Fluent in English and Mandarin
• Experience working with VIP or premium clientele is an advantage
• Strong interpersonal and communication skills
• Well-organised, detail-oriented, and service-focused
• As the centre operates seven days a week, applicants must be willing to work shifts or participate in a rotating schedule.