Key Responsibilities

Training Leadership & Management

• Lead, mentor, and manage a team of trainers to ensure high-quality instruction and consistent training standards.
• Oversee trainer recruitment, onboarding, performance evaluation, and continuous professional development.
• Develop training guidelines, teaching frameworks, and best practices to maintain teaching excellence across programmes.

Curriculum & Programme Development

• Oversee the design, review, and enhancement of curriculum, assessments, and learning materials.
• Work closely with the admissions team to ensure programmes remain current, industry-relevant, and aligned with learner needs.
• Drive innovation in training methodologies, including blended learning, experiential learning, and tech-enabled delivery.

Quality Assurance & Compliance

• Ensure training programmes meet SkillsFuture Singapore (SSG) guidelines, organisational standards, and accreditation requirements.
• Conduct regular classroom observations, audits, and feedback sessions to monitor and improve instructional quality.
• Maintain proper documentation for SSG courses, audits, and compliance checks.

Stakeholder Collaboration

• Work with internal teams (Sales, Operations, Marketing) to support programme launches, training schedules, and learner experience.
• Represent Vertical Institute in accreditation reviews, audits, and external engagements.

Training Operations & Improvement

• Oversee training calendars, trainer deployment, and resource allocation to ensure smooth daily operations.
• Analyse training performance metrics (learner satisfaction, progression, assessment outcomes) and implement improvements.
• Lead strategic initiatives to scale training operations and enhance overall learning experience.

Requirements

• ACTA/ACLP certification (Singapore Workforce Skills Qualifications)

• Diploma in Adult and Continuing Education (DACE) certification 

• Minimum 5–7 years of training, facilitation, or adult education experience

• Experience in curriculum development, instructional design, and adult learning methodologies

• Familiarity with SSG frameworks, WSQ systems, and training compliance procedures.

• Strong leadership and people management capabilities.

• Excellent communication, facilitation, and presentation skills.

• Ability to design engaging learning experiences and coach trainers effectively.

• Strong analytical and problem-solving skills.

• Comfort with digital tools, LMS platforms, and technology-enhanced learning.