Roles & Responsibilities

1. Division Strategy & Philosophy

• Lead the development and implementation of the Division’s philosophy, strategic direction, programmes, and operations in collaboration with HODs.
• Anticipate and respond to emerging youth trends, changes in the justice system, and evolving rehabilitation needs.
• Promote and communicate the organisation’s values and beliefs to staff, residents, and stakeholders.

2. Financial & Administrative Oversight

• Support Corporate Services in financial reporting, budgetary planning, and regulatory compliance.
• Oversee budgeting, expenditure, and alignment of financial resources with divisional goals.
• Liaise with authorities on funding matters and financial accountability.
• Review and approve monthly and quarterly financial and operational reports.
• Manage the overall operational budget and financial performance of the Division.

3. Staff Leadership & Development

• Establish sustainable structures for staff development and progression in line with national competency frameworks.
• Oversee staff engagement with clients, stakeholders, and professionals within the sector.
• Supervise, coach, and mentor staff to strengthen competencies and professional growth.
• Lead onboarding for new employees and support ongoing career development opportunities.
• Ensure staff compliance with organisational policies, procedures, and standards.
• Oversee HR-related matters within the Division.

4. Governance & Compliance

• Ensure adherence to governance standards and regulatory requirements beyond baseline Standards of Care.
• Oversee drafting, review, and updates of Standard Operating Procedures (SOPs).
• Provide guidance on standardisation efforts across the Division.
• Approve Business Continuity Management (BCM) plans.
• Oversee incident management and reporting for critical cases.

5. Networking & External Relations

• Build and maintain networks with Heads of Home (Voluntary Children’s Homes).
• Represent the Division in external engagements, particularly with inter-ministerial stakeholders.
• Facilitate collaborations, learning journeys, and knowledge exchange with partner agencies and institutions.

6. Strategic Alignment & Goal Achievement

• Ensure divisional goals align with the organisation’s broader strategic plans.
• Hold managers accountable for achieving departmental objectives.
• Drive the Division’s overall performance and achievement of key goals.

7. Ad-hoc Duties

• Undertake other responsibilities and projects as assigned.

REQUIREMENTS

• Degree in Social Sciences with at least 5 years of managerial or leadership experience.
• Strong knowledge of social work interventions, social policies, and community engagement.
• Excellent communication, writing, and interpersonal skills.
• Proven leadership and team management capabilities.
• Passion for the organisation’s mission and ability to inspire, motivate, and lead others.