Head of Consumer Services (Digital Lending, Consumer loans)
Head of Consumer Services (Digital Lending, Consumer loans)
Job Details
Vacancies
1 position
Experience Required
No experience required
Job Description
- Take full ownership of P&L performance, including revenue growth, margin improvement, and cost optimization.
- Develop and implement growth strategies focused on customer acquisition, retention, and cross-selling opportunities, including new loan products, strategic partnerships, and embedded finance solutions.
- Optimize acquisition funnels and drive data-driven experimentation to enhance platform performance.
- Oversee credit models, underwriting frameworks, and overall risk appetite management.
- Partner closely with risk teams to achieve a balanced approach between business growth and portfolio quality.
- Strengthen and enhance recovery processes to maximize portfolio returns.
- Lead, mentor, and build a high-performing team.
- Collaborate with product and technology teams to deliver a seamless end-to-end digital lending experience.
- Oversee loan operations, including disbursement, servicing, and collections strategies.
- Promote compliance and responsible lending practices within regulated environments.
Requirements:
- With at least 5 to 8 years of experience in consumer lending, fintech, or financial service
- Proven P&L ownership and business leadership experience
- Strong understanding of digital lending / consumer loans
- Experience in a regulated environment (Singapore preferred)
- Analytical mindset with strong data-driven decision-making skills
- Track record of scaling loan portfolios or fintech products
Please click here to apply or email your updated resume to
(Only shortlisted candidates will be notified.)
Lim Siew Hua, Registration No. 1984199
RECRUITCO PTE. LTD., EA License: 25C3218
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