Job Summary

Manage daily salon operations to ensure high-quality service delivery. Lead hairstylists and staff to achieve customer satisfaction while maintaining hygiene standards and efficient inventory control.

Responsibilities

• Lead daily salon operations to ensure smooth workflow and service excellence
• Supervise hairstylists and staff to maintain high performance and teamwork
• Communicate effectively with customers to address needs and enhance satisfaction
• Schedule appointments to optimize salon capacity and customer convenience
• Monitor and manage salon inventory to ensure availability of products and supplies
• Promote salon services to increase customer engagement and sales
• Enforce hygiene and service quality standards to comply with health regulations
• Work on weekends and public holidays to support business operations

Preferred competencies and qualifications

• Knowledge of hair treatments, colouring, and styling techniques
• Experience in customer service within a salon environment
• Ability to manage sales and handle salon products efficiently