Key Responsibilities

* Guest Welcome: Greet guests warmly, confirm reservations, and provide accurate wait times.

* Seating Management: Efficiently seat parties at appropriate tables, managing table turnover.

* Reservations: Handle bookings, cancellations, and inquiries via phone, online, or in-person.

* Coordination: Communicate with servers and kitchen staff to manage guest flow.

* Customer Service: Address guest feedback and issues, ensuring a pleasant dining atmosphere.

* Front-of-House: Keep the entrance area clean, organized, and welcoming. Essential Skills & Qualities

* Customer Service: Friendly, welcoming, and patient demeanor.• Communication: Clear and effective verbal skills.

* Organization & Multitasking: Managing multiple tasks and guests simultaneously.

* Teamwork: Ability to work effectively with the service staff.

* Professionalism: Calmness under pressure and a polished appearance.

* Technical Skills: Familiarity with reservation systems (e.g., OpenTable).

Requirements• Motivational and Positive attitude.