Ground Operations Officer
Ground Operations Officer
Job Details
Vacancies
1 position
Experience Required
No experience required
Job Description
The position will be tasked to support CEVA Ground day-to-day operations eg monitoring delivery products to customers, daily scheduling and handling multiple routes, drivers and deliveries
Key Responsibilities
- Oversee time delivery of goods, while maintaining delivery schedules and track deliveries to ensure deliveries and KPI are met
- To be able to be contactable & assist operations outside Shift working hours and required to cover shift during offday
- Ensure high level of customer service emphasized at all levels. Ability to effectively communicate with customers & vendors in a professional manner
- To be able to escalate when customers & vendors are not in accordance with service level agreement
- Ensure drivers are performing all of their necessary tasks and responsibilities
- Maintain frequent contact with peers and proper handover during shift Change
- To ensure operations are running smoothly on Transport Management System and prepare reports as required
Job Requirements
- Minimum GCE 'O' Level with at least 3 years of logistics, ground freight and transportation experience
- Proficient in MS Office
- Understanding of key requirements for ports/shipyards in Singapore
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Response Reality Check
Ceva Logistics Solutions Singapore PTE. LTD.
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