Job Description & Requirements

Characteristics:

Warm and welcoming: You naturally make people feel at ease the moment they walk in, with a smile and a genuine attitude.

Passionate about hospitality: You believe in creating experiences that make guests feel like they’re part of something special, not just customers.

Energetic and positive: You bring a vibrant energy to the team and create an atmosphere that’s exciting, friendly, and fun.

A good listener: You’re attentive to guests’ needs and can anticipate what will make their experience even better.

Team player: You thrive in a collaborative environment, helping your colleagues and supporting one another to deliver an exceptional experience.

Adaptable and eager to grow: You’re open to learning, excited about new challenges, and ready to help shape this new venture.

For Baristas: A true love for coffee! You know how to craft the perfect espresso, latte, and more—and you want to share that joy with our guests.

For Front-Line Crew: You’re the face of Nesuto—greeting, interacting, and creating a memorable experience for every guest.

Qualifications:

Previous customer service or hospitality experience: Whether in cafés, restaurants, or retail, we value your experience in making people feel welcome.

Strong communication skills: You know how to engage with guests in a friendly, professional manner and handle different situations with ease.

A genuine love for people: You’re someone who enjoys meeting new people, making connections, and ensuring they have an unforgettable time.

Attention to detail: You understand that the little things—like remembering a guest’s name or offering a personalized recommendation—can make all the difference.

Barista experience: For baristas, previous experience with espresso machines, coffee drinks, and providing excellent coffee service is a big plus.

Ability to multitask: You can juggle multiple responsibilities with a calm, collected approach in a fast-paced environment.

Flexibility: You’re willing to jump in wherever needed, whether it's greeting guests, assisting with orders, preparing coffee, or ensuring the café runs smoothly.

What We Offer

Co-create the store experience: help shape menus, styling, events, and ambiance

Creative training: hands-on development in beverage & pastry service

Career growth: pathways from barista/service crew to senior roles

Collaborative team: work alongside pastry chefs and service leads on new ideas and projects

Locations: 📷 Orchard & CBD Outlets

Join Nesuto to shape a boutique, artful café experience that delights guests and nurtures your passion. 📷

📷 Email resume and brief cover note (why Nesuto inspires you) to [email protected] Subject: Barista/Front‑Line Crew – [Your Name] (Optional: include latte art photos/videos)

Only shortlisted candidates will be notified.