Job Description

• Screen, transfer, and direct calls to the appropriate departments and personnel.

• Attend to visitors and guests professionally and direct them to the appropriate personnel.

• Manage incoming calls, screen and transfer calls, and take messages when necessary.

• Handle incoming and outgoing mail, courier services, and deliveries.

• Maintain the reception area, meeting rooms, and common areas in a neat and presentable condition.

• Coordinate meeting room bookings and prepare refreshments for guests when required.

• Manage visitor registration and office security procedures.

• Monitor and respond to general company email enquiries and direct them to the relevant department when required.

• Perform data entry of accounting transactions into the accounting system.

• Assist in accounts receivable and accounts payable administration.

• Follow up on outstanding payments and assist in account reconciliation.

• Support month-end closing activities and ad hoc finance-related tasks.

Requirements

• Experience in operating a multi-line telephone switchboard.

• Proficient in Microsoft Office (Excel, Word, Outlook)

• Good communication and phone etiquette