In Maybank, we are seeking a hands-on, execution-focused professional with strong domain and technical understanding to support the delivery of fintech initiatives within the Fintech & Emerging Tech Centre of Excellence (CoE). 

This role is responsible for bridging business requirements and technology delivery— enabling PoCs, supporting integrations, and ensuring successful pilot-to-production outcomes. 

You will work at the intersection of business, technology, and external fintech partners to design, validate, and operationalize scalable solutions across priority domains. 

Key Responsibilities 

Business Analysis & Requirement Engineering 

• Elicit, analyze, and document business, functional, and non-functional requirements across fintech initiatives. 

• Translate business needs into detailed functional specifications, user stories, process flows, and data requirements. 

• Facilitate workshops with stakeholders to define use cases, journeys, and success criteria. 

• Perform gap analysis between current and target state processes and systems. 

Solution Design & Tech Translation 

• Act as a bridge between business and engineering teams to ensure clear interpretation of requirements into system design. 

• Define solution workflows, sequence diagrams, and integration touchpoints. 

• Support API/interface specification, including request/response structures and data mapping. 

• Contribute to solution architecture discussions with a focus on feasibility, scalability, and maintainability. 

PoC, Sandbox & Delivery Support 

• Support end-to-end PoC execution including use case definition, data preparation, testing scenarios, and success metrics. 

• Assist in configuring sandbox environments and validating solution outputs against business expectations. 

• Develop test cases, UAT plans, and validation frameworks. 

• Track PoC outcomes and document insights for decision-making. 

Integration & Data Analysis 

• Work on API-based integrations, including requirement definition, payload validation, and testing. 

• Perform data mapping, transformation logic definition, and reconciliation checks across systems. 

• Analyze system interactions and troubleshoot integration or data issues during testing phases. 

Governance, Risk & Documentation 

• Ensure requirements and solutions comply with technology standards, security requirements, and regulatory expectations. 

• Support third-party onboarding by documenting functional flows, data handling, and control points. 

• Prepare BRDs, FSDs, solution design documents, and governance materials for internal review forums. 

Role Requirements

• 7–12 years of experience as a techno-functional analyst or in software development roles in banking, fintech, or technology-driven environments. 

• Domain knowledge in one or more areas - Payments, Trade Finance, Wealth, Digital Platforms, or Data & AI. 

• Strong experience in requirement gathering, functional analysis, and documentation (BRD/Tech specs/user stories). 

• Working knowledge of APIs (REST/JSON), system integration methods, and data flows. 

• Familiarity with technical concepts such as microservices, cloud environments, and system architecture basics. 

• Hands-on exposure to PoCs, UAT, testing cycles, and implementation support. 

• Experience in data analysis, mapping, and reconciliation across systems. 

• Understanding of security, regulatory, and third-party risk considerations in banking. 

• Experience working in Agile environments (Scrum, user stories, sprint cycles). 

• Strong stakeholder management, communication, and problem-solving skills. Communicate complex technical concepts in a clear, business-friendly manner. 

• Bachelor's degree in engineering, business, finance, or related fields.