RESPONSIBILITIES

• Provide after-sales service support, installation, commissioning, and repair of laboratory/ research/ analytical equipment

• Provide technical consultation to customers

• To respond to customers’ requests by troubleshooting problems and take corrective actions within targeted timeline

• To prepare service reports

• Able to understand technical drawing/troubleshooting charts

• High level of electrical/electronic troubleshooting down to component level.

• Experience with analytical instrument and related installation/preventive maintenance/service procedure

• Able to learn and assimilate new technology quickly

• Provide quality repair and preventive maintenance service of company analytical equipment at customer site

• Standby activation

REQUIREMENTS and TECHNICAL

• Minimum diploma in electronic, electrical or mechanical engineering

• Minimum 2 years of relevant experience in servicing laboratory instruments

• Experience with water purification systems, liquid handling solutions will be an advantage

• Highly motivated individual with effective customer care handling skills

• Proven track record displaying strong technical and analytical skills

• Good command of spoken and written English

• Ability to work as independently and as a team player

• Willingness to work on shifts / standby for after office hours calls

• Possesses own vehicle