Responsibilities

Functional Analysis

• Work with clients to understand business processes and gather requirements.

• Translate business needs into functional specifications, user stories, and process flows.

• Support solution design by liaising between business users and technical teams.

• Perform gap analysis and propose enhancements or solutions.

• Create and maintain functional documentation.

Testing & Quality Assurance

• Develop and execute test plans, test scenarios, and test cases based on requirements.

• Conduct various types of testing: system, integration, user acceptance testing (UAT), regression.

• Manage defect lifecycle: raise, track, and retest fixes.

• Ensure solutions meet business needs and comply with quality standards.

• Collaborate with users to facilitate UAT and obtain sign-offs.

Project Delivery & Support

• Assist in deployment and post-go-live support.

• Participate in Agile ceremonies (e.g., sprint planning, stand-ups, retrospectives).

• Provide input for effort estimation and timeline planning.

• Work collaboratively in multi-disciplinary teams across geographies.

Requirements

• Degree / Diploma in Computer Studies or equivalent

• Minimum of 3-4 years of relevant working experience

Top 3 Must have skills / Primary skills

1. Strong analytical and problem-solving skills.

2. Excellent verbal and written communication.

3. Stakeholder management and facilitation skills.

4. Attention to detail and commitment to quality.

5. Ability to work in a fast-paced, team-oriented environment.

6. Financial or SAP experience/background is preferred.

Good to have skills (Optional)

• Experience in a similar functional role

• Experience in SDLC, Agile or Waterfall methodologies.

• Proficient in tools such as JIRA, HP ALM, TestRail, or equivalent.

• Efficient in using Microsoft Office, especially Excel (e.g., formulas, pivot tables, data analysis) and PowerPoint (e.g., executive-level presentation design).

Licence no: 12C6060