Job Summary

Manage daily café operations including opening and closing procedures, customer service, and staff supervision to ensure a smooth and efficient service environment.

Responsibilities

• Manage daily café operations to ensure smooth workflow and customer satisfaction
• Operate and maintain the POS system accurately for order processing and payments
• Conduct stock taking and place orders to maintain adequate inventory levels
• Develop and implement Standard Operating Procedures (SOP) to improve café efficiency
• Supervise and coordinate part-time staff to maintain service quality and teamwork
• Take customer orders promptly and serve food and beverages efficiently
• Prepare specific food items such as rosti, waffles, crepes, juices, milkshakes and cocktails to meet quality standards
• Serve ice cream scoops
• Clear tables to maintain a clean and welcoming environment
• Maintain cleanliness and hygiene standards throughout the café, including kitchen areas
• Maintain a fun work environment in the cafe
• Outstanding customer service