Job Description

• Conduct daily training in FOH and BOH café operations (e.g., food prep, cashiering, customer service, dishwashing, station setup)

• Implement PBIS strategies and structured vocational teaching methods

• Develop and maintain training materials: visual aids, SOPs, task sequences, and checklists

• Supervise trainees during live café operations, ensuring safety, quality, and service standards

• Collaborate with the Production Team for pastries, baked goods, and product-based vocational training

• Support trainees in achieving their Standards of Work Performance (SWP) milestones

• Monitor trainee progress, maintain proper documentation, and report behavioural/learning concerns

• Uphold HALAL guidelines, food safety requirements, and cleanliness standards

• Participate in special events, catering, external exhibitions, and work trials

• Model APSN’s mission and support successful employment outcomes

Job Requirements

• Higher NITEC/ Diploma/ Degree in any discipline

• Strong knowledge of café operations, F&B service, food prep, and hygiene practices

• WSQ Food Hygiene certification

• Skills in training, coaching, and breaking down tasks for persons with intellectual disabilities

• Understanding and application of Positive Behavioural Interventions and Supports (PBIS) (otherwise, we can train)

• Ability to create visual aids, task analyses, and structured training routines

• Good communication, teamwork, and customer service abilities

• Flexibility to support café operations, events, and production demands

• Ability to model professional F&B conduct and safety practices