Job Summary

Assistant Supervisor to manage daily F&B operations, supervise meal preparation, maintain food safety, oversee staff scheduling, handle customer service, and ensure consistent food quality across dine-in, delivery, and take-away services.

Responsibilities

• Supervise and prepare meals following prescribed systems, in-store menu, serving guidelines, and food health and safety procedures
• Operate cashier machine to process customer orders and payments accurately
• Serve customers with a positive attitude and engage in friendly interactions
• Track stock levels and replenish ingredients timely to maintain inventory
• Order food ingredients to ensure uninterrupted kitchen operations
• Clean stalls and maintain hygiene standards consistently
• Manage staff scheduling monthly or fortnightly to optimize workforce availability
• Organize daily preparation work to meet operational deadlines
• Generate sales reports based on POS data for performance tracking
• Ensure compliance with food safety and workplace safety guidelines
• Prioritize and multitask effectively to manage time during busy periods
• Lead and manage team members to achieve operational goals
• Work independently during preparation hours to maintain workflow
• Maintain consistent, high-quality food standards for dine-in, delivery, and take-away services
• Accurately take and key in customer orders into POS system
• Make informed menu suggestions based on good product knowledge
• Monitor customer meal delivery and promptly resolve any issues
• Rotate cashiering and service duties with colleagues to support team operations
• Collect payments and deposit cash into the company’s assigned bank account on alternate days or weekly per company policy
• Required to work on weekends and public holidays to support business needs