Responsibilities:

• Lead and manage all Facilities Management (FM) operations, acting as the primary point of contact for all FM-related matters, ensuring seamless integration with client operations.
• Ensure the facilities are safe, functional, and compliant with regulatory standards, while fostering an environment that supports operational efficiency and productivity.
• Monitor and track performance, reporting on key metrics, and addressing issues related to service delivery, discipline, and finance. Ensure transparent communication with stakeholders.
• Drive continuous improvement by providing data-driven recommendations to address service failures or KPI shortfalls, with clear resource and performance optimization strategies.
• Participate in strategic meetings to evaluate service performance, address operational challenges, and refine FM strategies in alignment with organizational goals.
• Collaborate with cross-functional teams, including technical specialists, contractors, and regulatory bodies, to ensure timely and cost-effective delivery of FM services.
• Resolve FM-related concerns and escalating issues as needed while ensuring alignment with customer expectations and contractual obligations.
• Lead and manage all Facilities Management (FM) operations, acting as the primary point of contact for all FM-related matters, ensuring seamless integration with client operations.
• Ensure the facilities are safe, functional, and compliant with regulatory standards, while fostering an environment that supports operational efficiency and productivity.
• Monitor and track performance, reporting on key metrics, and addressing issues related to service delivery, discipline, and finance. Ensure transparent communication with stakeholders.
• Drive continuous improvement by providing data-driven recommendations to address service failures or KPI shortfalls, with clear resource and performance optimization strategies.
• Participate in strategic meetings to evaluate service performance, address operational challenges, and refine FM strategies in alignment with organizational goals.
• Collaborate with cross-functional teams, including technical specialists, contractors, and regulatory bodies, to ensure timely and cost-effective delivery of FM services.
• Resolve FM-related concerns and escalating issues as needed while ensuring alignment with customer expectations and contractual obligations.

Requirements:

• Degree in Facilities Management, Property Management, Engineering, or a related discipline.
• A minimum of 10 years of relevant experience in facilities management, with at least 5 years in a managerial role.
• Proven expertise in Integrated Facilities Management (IFM) services delivery within a contractor or client-side role.
• Strong leadership, communication, interpersonal, and team management skills.
• Deep understanding of statutory and regulatory compliance requirements, as well as the latest trends and best practices in FM.
• Proficiency in FM management software and data analysis tools.