Company Overview

Food Concepts Group (FCG) has shaped Singapore’s dining scene since 2011 with brands like Altro Zafferano and 54 Steakhouse, delivering culinary excellence and memorable guest experiences through strong leadership and diverse dining concepts.

Job Summary

The Event Executive / Guest Relations Officer partners with the Events Director to plan, coordinate, and execute events, ensuring smooth operations and exceptional service for clients and guests.

Responsibilities

• Provide comprehensive administrative and operational support to the Events Director to facilitate event planning and execution
• Manage event communications by responding promptly to emails and phone enquiries to maintain clear client and vendor engagement
• Coordinate and attend site visits with clients and vendors to assess event requirements and logistics
• Prepare and organize event documents including contracts, proposals, and event orders to ensure accuracy and readiness
• Oversee on-site event execution to maintain high service quality and enhance guest experience according to company standards
• Collaborate with internal teams and external partners to ensure seamless event delivery and resolve issues proactively
• Manage guest relations by welcoming clients, attending to VIPs, and professionally handling feedback to uphold service excellence

Preferred competencies and qualifications

• Background in food and beverage or hospitality industries to support event-related knowledge and client interaction
• Basic knowledge of wines and beverages; WSET Level 1 or 2 certification is an advantage

Other Information

Work Schedule

• 5 days per week