Quality:

• Attend to Clients' complaints on pest issues and understand the potential causes of pests' activities before deploying Operations Exec. / Manager to site.
• Arrange technicians to conduct follow up services based on the findings of the operations team and follow up with technicians to ensure that the pest's activities are totally resolved.
• Conduct on-site routine reviews to Client's premises to check on the quality of the technical team and ensure Company's SOP and Protocol are followed thru' by technicians.
• Prepare ad-hoc / monthly formal reports to clients with recommendations for remedial actions for enhanced protection of their premises.
• Attend meetings with technical team as well as NEA inspections on site.

Safety:

• Implement on work plan, Risk Assessment, Safe Work Procedures, hygiene standards to ensure compliance with Workplace Safety & Health Environment.
• Maintain mandatory records and other documentations for Bizsafe Level 3 Certification.
• Candidate must possess a Degree in the relevant discipline.
• Strong knowledge on General pests & safety regulations will be an added advantage.
• Proficient in MS Office.
• Possess good communication skills in English and Mandarin (to liaise with Mandarin speaking associates).
• Class 3 driving licence preferred.
• Able to start work immediately or short notice.
• 6 days work week (Afternoon shift/Night shift).