Job description

About us:

At Futurum Academy in Singapore, we are dedicated to transforming education through innovation, technology, and a nurturing community that supports both students and educators. We believe in fostering creativity, collaboration, and continuous learning to prepare our students for a rapidly changing world. Join our passionate team to make a meaningful impact and help shape the future of learning and leadership.

About the role:

We are seeking a dedicated and organized Educational Program Consultant/Manager to oversee daily operations and administration at our Futurum Academy. The Educational Program Consultant/Manager plays a critical role in ensuring the smooth functioning of facilities, managing staff, and fostering a positive learning environment for students and faculty.

Job role:

· Manage day to day operations and ensure smooth running of campus.

· Proactively engage customers and build good rapport through understanding of students and their progress development.

· Engage in effective sales pitch through familiarising with curriculum and programme.

· Support management in planning and executing strategies to increase sales.

· Plan, organise and communicate to customers on the various programme and campus events.

· Serve as customer’s main point of contact and manage communication platforms.

· Responsible for customer enquiries, student enrolment and post-sales services.

· Coordinate class schedule and arrange for replacement teachers when necessary.

· Monitor student attendance and follow up to arrange for makeup lesson.

· Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

· Share expertise and provide guidance to direct report.

· Motivate and work as a team in the achievement of service excellence and centre targets.

· Liaise with landlord on updates.

· Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

· Minimum Diploma in Business, Marketing, or a related field.

· Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable.

· Fresh graduates with a strong sales acumen are welcome to apply.

· At least 1 year of relevant experience in sales, hospitality, marketing, or education.

· Proficient in Microsoft Office (Excel, Word, PowerPoint).

· Excellent communication and interpersonal skills.

· Meticulous, organized, and able to multitask.

· Prior experience working with children is an added advantage.

Benefits:

· Competitive salary commensurate with experience.

· Health insurance and retirement benefits (if applicable).

· Professional development opportunities.

· Paid sick leave.

· Discretionary bonus.

Working Hours:

Monday: off
Tuesday to Friday : 2.00pm - 8.00pm
Saturday and Sunday: 9.30am - 8.00pm