Job Duties and Responsibilities

• Handle driver enquiries via hotline, walk-ins, and email
• Provide assistance and support to drivers on operational or general matters
• Liaise with drivers and follow up on issues when required
• Perform basic office administrative duties
• Carry out ad-hoc tasks assigned by Supervisor or Management

Job Requirements

• Minimally O Levels/Diploma
• At least 2 years working experience in any service-related industries, especially in frontline or customer-fronting roles
• Proficiency with Microsoft Word and Excel
• Good interpersonal and communication skills
• Display professionalism when interacting with drivers while always managing tasks
• Team player by supporting any fellow colleagues who require assistance, and taking instruction well from supervisors