Job Description:

• Oversee daily dormitory operations, including room allocation, check-in and check-out procedures
• Maintain accurate records of residents, occupancy, and visitor logs
• Ensure dormitory cleanliness, maintenance, and proper functioning of facilities
• Coordinate with vendors for cleaning, repairs, pest control, and other services
• Ensure compliance with all relevant regulations (e.g. MOM / FEDA requirements)
• Conduct routine inspections to maintain safety, hygiene, and regulatory standards
• Liaise with authorities during audits or inspections
• Enforce dormitory rules and maintain discipline among residents
• Handle residents’ complaints, conflicts, and welfare matters
• Manage and report incidents, including safety or disciplinary issues
• Work closely with HR, Operations, and Safety teams on accommodation planning and worker management
• Monitor dormitory-related expenses and recommend cost control measures
• Prepare periodic reports on dormitory operations, occupancy, and issues
• Be on standby / on-call to respond to emergency situations when required

Requirements:

• Diploma or Degree in Facilities Management, Business Administration, or related field
• Minimum 3–5 years of relevant experience in dormitory / facilities / property management
• Proficient in Microsoft Office (Excel，Word，Outlook)
• Experience managing foreign worker dormitories is preferred
• Good knowledge of regulatory requirements (e.g. MOM, FEDA, safety compliance)
• Strong organizational and operational management skills
• Good communication and interpersonal skills
• Ability to handle conflicts, disciplinary matters, and emergency situations
• Strong problem-solving and decision-making abilities
• Able to work independently and manage multiple tasks and respond effectively in emergency situations.
• Proficient in English; additional languages (e.g. Mandarin) are an advantage
• Willing to be on-call and work beyond standard hours when necessary
• Willing to be based at Joo Koon area

Working Hours: (Mon to Sat) - 8am to 5.30pm