Location:

Remote - Remote, Operating with overlap in Pacific / US market hours

Reporting To - Head of Communications / Core Leadership Team

About The Company:

Our client is an onchain reinsurance protocol building capital infrastructure that connects DeFi with real-world risk. Operating at the intersection of crypto, capital markets, and insurance, the protocol serves sophisticated market participants from DeFi power users to institutional allocators. The team is focused on creating a high-signal information layer that educates the market, communicates protocol developments clearly, and positions onchain reinsurance as a credible, investable category.

Position Overview:

We are seeking a Discord Community Manager to own and operate the protocol’s Discord as a high-signal information and discussion layer. You will be responsible for maintaining clarity, credibility, and professionalism in all community interactions, engaging confidently with serious market participants, and ensuring Discord functions as a trusted environment for discussion around DeFi, risk, yield, and capital markets.

Key Responsibilities

Own and operate the protocol’s Discord as a high-signal, professional discussion environment
Handle user inquiries and support tickets with accuracy, clarity, and composure
Moderate discussions to ensure discourse remains factual, constructive, and market-literate
Engage meaningfully with sophisticated users on DeFi markets, risk, yield, and macro dynamics
Translate protocol updates, dashboards, and mechanics into clear, credible explanations
Monitor DeFi and TradFi markets and surface relevant insights in community discussions
Maintain and optimise Discord structure, tooling, and moderation workflows
Design and own coverage systems to ensure consistent quality and professionalism at all times

Job Requirements

Active participant in DeFi, particularly lending, borrowing, and yield strategies
Strong understanding of DeFi primitives including stablecoins, liquidity, risk, and RWAs
Familiarity with macro and TradFi concepts such as rates, cycles, and risk appetite
Proven experience operating and moderating Discord communities
Deep familiarity with Discord architecture, bots, permissions, and moderation tooling
Strong written communication skills with the ability to explain complex concepts clearly
High judgment and composure in high-volatility or high-stakes environments
Fluent English with strong editorial clarity
Availability aligned with Pacific Time hours, with meaningful overlap during core working periods

Nice to Have