Job Description

·       We are seeking an experienced DevOps & Automation Lead to drive the design, implementation, and operationalization of Infrastructure-as-Code (IaC) and automation solutions. 

·       The successful candidate will lead the development of automation frameworks, manage DevOps platforms, and collaborate with cross-functional teams to improve service delivery, operational efficiency, and infrastructure reliability.

Key Responsibilities

• Lead the design, implementation, and management of DevOps and automation solutions across non-production and production environments.

• Manage the setup, configuration, and administration of automation platforms including Ansible, Terraform, Chef, and GitLab.

• Gather automation requirements from operations teams and guide DevOps Engineers in developing automation playbooks following coding standards and best practices.

• Develop, maintain, and deploy Infrastructure-as-Code (IaC) playbooks to automate infrastructure provisioning and operational processes.

• Design and implement CI/CD pipelines to support automated application and infrastructure deployments.

• Perform code versioning, automated testing, and release management for automation solutions.

• Manage automation deployments, migrations, and platform operations while ensuring SLA compliance.

• Integrate automation solutions with ITSM and other enterprise tools where applicable.

• Support pre-sales activities by designing automation and DevOps solutions for customers.

• Mentor and lead DevOps Engineers, promoting automation best practices and continuous improvement.

Required Qualifications

• Degree or Diploma in Computer Science, Information Technology, or a related discipline.

• Minimum 6+ years of experience in Infrastructure-as-Code (IaC), DevOps, or automation engineering.

• Strong hands-on experience with: Ansible, Terraform, Chef, GitLab, CI/CD pipelines

• Experience developing automation using: Python, PowerShell, Bash, Groovy, JavaScript, Ruby (Chef)

• Experience with code versioning and automated testing.

Technical Skills

• Strong knowledge of Infrastructure-as-Code (IaC) principles.

• Experience with cloud-based DevOps environments is an advantage.

• Strong Linux, Unix, and Windows administration skills.

• Experience with configuration management tools such as Ansible, Chef, or Puppet.

• Hands-on experience with PostgreSQL, MS SQL, and MySQL.

• Knowledge of source code management and version control systems.

• Familiarity with RPA playbook development is an added advantage.

• Understanding of ITSM integrations and enterprise automation workflows.

Preferred Attributes

• Strong analytical and problem-solving skills.

• Passion for automation and continuous process improvement.

• Excellent understanding of software development lifecycle (SDLC), networking, and infrastructure management.

• Self-motivated with strong ownership and attention to detail.

• Strong leadership, communication, and stakeholder management skills.

• Ability to work effectively in a fast-paced, collaborative environment.