Key Roles and Responsibilities

• Handle daily collection incidents and driver feedbacks from routes. Daily checks on GPS, driver’s feedback immediately and sign off of route sheet by Respective Function Executive to confirm route completion.
• Breaking routes and assigning of ad-hoc CP collection trips during resources shortage situation.
• Manage Drivers and Crews Rest day, change off, Annual leave and medical leave situation and ensure sufficient resources to deploy all routes.
• Updating of Route Sheet from SNF issued to ensure Route Sheet is up to date for operational use.
• Preparation and generation of ESO of scheduled CP collection trips
• Conduct monthly physical checks on trucks tagged to him/her.
• Conduct twice weekly ground checks on operation routes.
• Attend to and conduct partial, objective investigation of vehicular/property accident and put up the necessary report for circulation.
• Attending and closing of CRM cases on a daily basis.

KEY SKILLS, COMPETENCIES & BEHAVIOURS

• Completed GCE O level / Diploma in any discipline with at least 2 years’ experience in Logistics / Operations Management
• Possess a Class 3 and/or Class 4 driving license
• Proficient in MS office application
• Good planning, organizing, and administrative skills
• Strong attention to detail and comprehension of systems and process flows
• Customer service orientated, good communication and telephone skills
• Able to work independently
• Able to commit to rotating weekend/ Public Holiday duties and rotating early deployment duties as early as 6.30am