Job Summary

The Patient Service Associate delivers quality frontline support in clinical settings, managing patient registration, appointment scheduling, telephone enquiries, medical records, and cashiering while ensuring positive patient relations.

Responsibilities

• Monitor dental supply levels and place orders to maintain adequate stock
• Maintain accurate patient records and schedule appointments efficiently
• Respond promptly to telephone enquiries and assist patients with booking appointments
• Notify patients of upcoming appointments and send reminders for follow-up treatments
• Perform various administrative tasks to support clinic operations
• Adapt to weekend work schedules as required