Job Description

• Industry/ Organization Type: Retail
• Position Title: Debt Recovery Officer
• Working Location: Central
• Working Hours: 5.5 days (Shift hours: Morning 9.30am – 6pm, Afternoon 11am – 7.30pm)
• Salary Package: Basic + Commission + AWS
• Duration: Permanent

Key Responsibilities

• Provide customer support via phone, live chat/online platforms, and home visits to clarify payment details (amount paid, outstanding balance, etc.) and follow up on payments.
• Assess customers’ situations and propose suitable alternative payment arrangements (e.g., revised dates and amounts).
• Handle customer enquiries and support case renewals.
• Review customers’ profiles and supporting information (e.g., CPF, income tax, car leasing, credit bureau) to determine eligibility for an instalment plan and provide recommendations.
• Perform other ad-hoc tasks assigned by management.

APPLY NOW!!!

• Strong communication and customer service skills.
• Prior debt recovery experience is an advantage.
• Professional telephone and instant messaging etiquette.
• Committed to delivering excellent service to every customer.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #81226 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781