Customer Service Officer (Office)
Customer Service Officer (Office)
Job Details
Vacancies
1 position
Experience Required
No experience required
Job Description
You will be responsible for your target, including the following job responsibilities:
· Engage and establish good relationships with Prospects, from an assigned pool of leads.
· Maintain a high level of professionalism and service while speaking to Prospects or Clients.
· Manage appointment cancellations and reschedule new appointments with prospects promptly.
· Conduct regular calls with the Prospect or Client to book appointments for him/her.
· Call Prospect or Client to remind them of their appointment.
· Any other ad hoc duties assigned by the supervisor or Management.
Requirements:
· Minimum 1 year of outbound call center experience.
· Excellent interpersonal and communication skills.
· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.
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8 MEDI-AESTHETICS PTE. LTD.
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