Customer Service Officer (Education Setting)
Customer Service Officer (Education Setting)
Job Details
Vacancies
1 position
Experience Required
No experience required
Job Description
Job Description
- Responsible for the smooth and efficient handling of all student enrolments and registration processes.
- Managing school fee collections and ensuring accurate financial records.
- Handling and following up on all customer inquiries via various communication channels to ensure satisfaction.
- Assisting in the daily operations of the school to maintain a high standard of service.
- Maintaining a patient and professional demeanor when interacting with children and parents.
- Collaborating with the supervisor on shift rotations and operational requirements.
- Ensuring the reception and front-of-house area reflects the professional standards and appearance of the school.
Requirements
- Minimum GCE ‘O’ Level / ITE qualification or above.
- Customer service-oriented with the ability to manage children effectively.
- Must be bilingual with the ability to communicate in Mandarin to assist Mandarin-speaking parents/customers.
- Flexibility to work a 5-day work week, including weekday evenings, weekends, and public holidays.
To submit your application, please apply online, email us at [email protected] or call +65 6220 0847 for private and confidential discussion.
Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.
RN Care Pte. Ltd
EA License No: 17C8900
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RN CARE PTE. LTD.
About RN CARE PTE. LTD.
RN Care is a recruitment & executive search firm with deep knowledge and understanding of staffing requirements. We pride ourselves in establishing lo...
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