Customer Service Executive (Manufacturing Industry)
Customer Service Executive (Manufacturing Industry)
Job Details
Vacancies
1 position
Experience Required
No experience required
Job Description
Position : Customer Service Executive (Manufacturing Industry)
Location : International Business Park (Nearest MRT: Jurong East walking distance)
Working hours : 5 days a week, Monday - Friday, 8.30 am - 5.30 pm
Salary (commensurate with experience) : Up to $4500 + AWS + Medical/ Dental Allowance
Duration : Permanent
Industry : Develop and Manufacture an extensive range of building automation products
Main Responsibilities:
Prepare and manage documents, drawings, and specifications for quotation requests (email, portals, etc.)
Process customer purchase orders and perform order entry in system
Maintain PO records and track order status
Coordinate raw material collection, receiving, and status updates
Arrange deliveries, shipping documents, and third-party collections
Handle documentation for goods delivery, returns, rework, and replacements
Liaise with customers on delivery updates and order coordination
Support quotation process by routing RFQs to relevant team
Coordinate with QC on material specifications, certifications, and approvals
Ensure timely update of delivery dates in customer systems (e.g. SRM)
Assist in invoicing coordination and general administrative support
Perform ad hoc duties as assigned
Requirements:
Minimum Diploma
Minimum 2 years’ experience in Manufacturing company
Knowledge of customer orders management
Send your resume via Email to [email protected]
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Jane Chua
Deputy Consulting Director (APAC)
License no: 13C6684
EA Personnel: R2197224
Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.
If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.
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