📞Looking for a proactive and detail-oriented Customer Service Executive to join our team. 📒

Location: Central
Working Hours: 8.45am - 6pm (Monday to Friday)
Benefits: AWS, PB and Medical
Basic Salary: Up to $3800

Key Responsibilities:

• Handle customer inquiries regarding shipments, pricing, delivery schedules, and documentation.
• Process customer orders, prepare shipping documents (Airway Bills, Bills of Lading, Invoices, Packing Lists), and track shipments until delivery.
• Liaise with internal teams, suppliers, and forwarders to ensure timely and accurate shipment processing.
• Maintain and update records, reports, and databases for shipments and customer interactions.
• Resolve customer complaints and issues efficiently, escalating complex matters as needed.

Requirements.

• Possesses min 2 years of relevant freight forwarding experience.
• Familiar with preparation of shipping documents and End-to-end process.
• Knowledge of shipping documentation and international trade procedures.
• Strong communication, organizational, and problem-solving skills.

Interested candidates can send your latest updated resume to [email protected] or apply directly on the platform. We will be happy to schedule an exploratory call with you.

Talents@Work Pte Ltd (21C0501)
Felix Tan Chin Kuang (R25158946)