· Ensure smooth and timely coordination of shipments.

· Coordinate all shipment bookings with Carriers/Airlines.

· Ensure Customers/ Overseas Partners are timely updated on shipment status.

· Ensure timely sending of pre-alerts for all shipments.

· Update shipments uplift report.

· Assist to ensure selling/cost job for each job.

· Ensure accurate and fast billing to customers.

· Ensure service standards are met with all vendors.

· Manage Airlines/Carriers/ Trucking/ Co-loader network and ensure best buying rates for the company through Online portal.

· Response to RFQ/Rates Request.

· Maintain good relations with all customers and ensure good customer services.

· Develop Network Agents and attend to Networks agent enquiries.

· Any other official duties assign by Senior management.