• Contact and engage policyholders to support claims recovery process
• Assist customers in submitting claims to third parties
• Persuade and guide policyholders to complete required claim actions
• Handle inbound and outbound calls following SOPs
• Ensure all call activities and outcomes are properly recorded and tracked
• Support achievement of claims recovery targets
• Maintain compliance with regulatory and company risk policies
• Identify and highlight potential risks or issues
• Stay aware of industry and regulatory updates affecting claims processes
• Perform ad-hoc duties and projects as assigned
  
  

Interested applicants may email resume to [email protected]

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted