Core Responsibility

Overall accountability for safe, compliant, and efficient crewing of the tanker fleet, ensuring alignment with regulatory, company, and oil major (OCIMF/SIRE/TMSA) requirements.

1.Crewing Operations & Manning Control

• Own end-to-end crew planning, rotations, and deployment for fleet
• Ensure vessels are continuously manned in compliance with safe manning and charterer expectations
• Maintain stable crew matrix to support operational consistency and reduce human-factor risks
• Oversee timely and disruption-free crew changes globally

2.Compliance, Audit & Governance

• Accountable for full compliance with STCW, MLC, Flag, Port State, MPA, and MOM regulations
• Ensure continuous audit readiness for SIRE, TMSA, and internal audits
• Maintain zero overdue certification / documentation deficiencies
• Oversee integrity and accuracy of all crew records and documentation

3.Recruitment & Crew Strategy

• Lead recruitment, selection, and retention strategy for tanker crew
• Ensure deployment of qualified, vetted, and charterer-acceptable personnel
• Develop succession plans for senior ranks (Master, Chief Engineer, C/O)
• Drive retention and reduce crew turnover

4.Crew Performance & Risk Management

• Oversee crew appraisal systems and performance monitoring
• Manage incidents, disciplinary cases, and escalation matters
• Identify and mitigate human-factor risks impacting vessel performance
• Support incident investigations and corrective actions

5.Stakeholder & Operational Coordination

• Liaise with Masters, Technical, Marine, and Operations teams on crewing matters
• Manage relationships with manning agents, unions, and authorities
• Ensure alignment between crewing, vessel performance, and operational requirements

6.Payroll, Budget & Cost Control

• Own crewing budget and cost optimisation
• Oversee payroll accuracy, claims, and crew-related expenses
• Ensure cost-efficient deployment without compromising quality

7.Leadership & Continuous Improvement

• Lead and develop crewing team
• Drive digitalisation and process improvements (e.g. P-files, systems)
• Support strategic manpower planning aligned with fleet growth

Job Requirements

• Diploma / Degree in Maritime Studies, Shipping, or related discipline.
• About 3 years of crewing or relevant work experience.
• Strong knowledge of STCW, MLC, tanker operations, and Singapore regulatory framework (MPA & MOM).
• Experience in managing crew planning, recruitment, compliance, and payroll.
• Familiar with crewing systems, MOM WPOL/EPOL, and MPA online portals.
• Strong leadership, communication, and stakeholder management skills.
• Ability to manage multiple vessels and priorities in a fast-paced environment.
• High level of integrity, professionalism, and attention to detail.
• Experience handling oil/chemical tanker crew.
• Familiarity with TMSA, SIRE, and oil major requirements.
• Experience dealing with international crew, unions, and P&I/insurance matters.