We are growing our finance team and introducing a new position focused on enhancing our credit control and recovery process. This role offers an exciting opportunity for someone who enjoys building good practices, working with cross-functional teams, and making a meaningful impact on the organisation’s financial health. You’ll be responsible for overseeing the receivable process; from monitoring payments to resolving disputes and reporting risk and helping us to strengthen our internal controls as we scale.

Duties & Responsibilities:

• Monitor and follow up on customer accounts to identify outstanding debts, analyse payment trends, and recommend appropriate follow-up actions.
• Flag potential debt recovery issues early, take appropriate action to mitigate risks, and ensure issuance of reminder letters to delinquent accounts.
• Investigate and resolve disputes relating to non-payment of invoices.
• Assess the collectability of outstanding receivables and make recommendations for provision for doubtful debts, in line with accounting standards and internal policy.
• Work with internal stakeholders in monitoring overdue accounts and resolve outstanding payment issues.
• Prepare monthly aging reports and collection status updates for management review.
• Ensure compliance with credit control procedures and assist with audit documentation when required.
• Support other finance-related tasks or projects when needed.
• Any AR related duties as assigned by supervisor.

Requirements:

• Minimum Diploma in accounting
• 2 years of experience in credit control or related functions
• Experience in Healthcare or Nursing Homes industry will be an advantage
• Proficient in Microsoft Office applications (e.g. Excel, Word)
• Strong communication and interpersonal skills
• Self-motivated, analytical and a good team player